Kaseya Support Knowledgebase
Articles related to the Agent module as well as the Kaseya Agent software.
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Create an End-User Account for Remote Control Access
'K Agent Update Done' script loops on Machines.
9.5 Agent: "Installation of the Agent Failed" on Windows systems.
Adding the -remote tag for KaUsrtsk.exe on Windows Agents
Agent account name is not the same as the Computer name
Agent deleted but the licence count is unchanged
Agent Failing to Change Machine Groups
Agent Not Installing - Curl.exe/proxy issue
Agent Procedures appear stuck / not running on a newly installed Agent
Agent status does not show correct User logged on.
Agent/Server Performance - Best Practices
Alert on Mac: "Lua" is not optimized for your Mac and needs to be updated
Application blocker not blocking application
Archive and access Agent Procedure logs
Automatic Agent Update on Kaseya VSA SaaS Hosted Environments
Backing up and restoring Kaseya server / operating a standby server
Best Practices: Check-in Period
Blacklisting Events During Event Log Collection
Can I manually set the server address for an individual agent/endpoint?
Can the "Remember Me" box be disabled on the Login Page?
Cannot select a machine (checkbox) in Agent > Application Blocker page
Changing the Agent Working Directory
Changing Windows Agent add/remove text and icons
Check-in Control changes on Agent tab will not stick
Create a View for Outdated Agents.
Do any ports need to be opened on the firewall for remote access to work?
Do NOT use c:\windows\ for the Kaseya agent working Directory
Does Kaseya support Anti-Virus software installed on the Kaseya Application Server and/or SQL Server?
Enabling CLR in SQL Server
Error message "Collation of Latin1_General_CI_AS which does not match the KSubscriber database."