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Blacklisting Events During Event Log Collection

ISSUE

You are collecting Events with Event Log Collection but you want to ignore some specific logs.

 

SOLUTION

On the KServer, navigate to Kaseya\WebPages\ManagedFiles\VSAHiddenFiles. There you will see two files, evLogBlkList.xml and evLogBlkListEx.xml. To blacklist events, you will only modify evLogBlkListEx.xml.

Add the event information for the event you do not want to collect, following the format already in the xml file.

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It is very important that you do not have any syntax errors or erroneous white spaces as this could cause the event to not be ignored.  

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