Remote Control (KRC)
Articles related to the Kaseya Remote Control Module as well as the KRC remote access program, RDP, and VNC.
Articles
- Remote control disabled from agent menu - can it be re-enabled by VSA user?
- Remote Control fails - "Machine not online"
- Remote Control for Network Devices
- Remote Control policies and private sessions
- Remote Control rendering issues
- Reset domain user account password
- Shadow support for Citrix ICA clients
- Shortcut Keys Supported by Kaseya Remote Control
- Superseded Classic Remote-Control and Live Connect Functionality
- Terminal server shadow support is not available
- Troubleshooting KRC Connection Failure
- Types of Remote Control in the Kaseya VSA
- Unable to Control KRC sessions on Mac OS, Mojave, 10.14.
- Unable to establish private Remote Control session OR 1-Click Access to Windows 10 machine
- Unable to remote control terminal services user sessions from inside KRC private session
- Unable to scale Remote Control window to fit monitor
- Unable to use KAV (Kaspersky) user interface from remote control session
- VNC Error "Failed to open the local file: C:\users\xxxx\appdata\local\temp\low\libkacm.dgst "
- VSA Agent Peer-to-Peer (P2P) Connectivity
- What is the difference between KRC / VNC type remote desktop and RDP
- What should I do if I am unable to start a remote control session and a message keeps appearing that says ActiveX control could not be loaded?
- When accessing RDP, I get an error stating RDP is not enabled. Please enable and try again.
- When doing a remote control session through KRC, the image appears "blurry" or "fuzzy"
- Why do the changes to made with Remote Cntl > Set Parameters do not take affect in VNC sessions?
- Why does the remote control viewer never load?
- Why does the Video Streaming to Windows Vista machine not work?
- Why does VNC report that the connection is unencrypted when connecting through Kaseya?
- Why don't some VSA users have access to 'Private Remote Control'?