QUESTION
Why does VNC report that the connection is unencrypted when connecting through Kaseya?
ANSWER
Kaseya provides network encryption of the data en route between the two endpoints. The session, ie. all of the data transported from the VNC server on the client machine to the VNC viewer on the admin machine, is encrypted.
There is no need to add extra encryption within the VNC application nor incur the overhead. We are providing the security independent of the VNC application. Therefore VNC sessions initiated from the Kaseya application are not encrypted.
APPLIES TO
Kaseya VSA, K-VNC
Why does VNC report that the connection is unencrypted when connecting through Kaseya?
Have more questions?
Was this article helpful?
Provide feedback for the Documentation team!
Browse this section
- "A private session could not be established. Would you like to connect to a shared session instead?" Messsage
- 3rd party application on older Windows OS does not display correctly in KRC session
- Antivirus Exclusion list for Remote Control components.
- Does UAC have to be disabled for Remote Control to work?
- Domain Active Directory (AD) Password Reset
- Error when trying to start VNC session from Vista or Windows 7.
- How do I disable Kaseya Remote Control?
- How does KRC secure connections?
- How to disable Remote Control for a VSA User
- How to enable permissions to allow KRC on an Endpoint
- See more