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Shadow support for Citrix ICA clients

QUESTION

Does Kaseya Remote Control (KRC) support shadowing of Citrix ICA client user sessions?

 

ANSWER

In Kaseya R8, support was added for shadowing of Microsoft terminal server user sessions (RDC client connections).

Shadowing of user sessions from Citrix ICA clients is not supported at the time of writing.

 

APPLIES TO

Kaseya VSA R8

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