Kaseya Support Knowledgebase
Articles related to the System module.
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Sending a Test Email through Kaseya VSA
Server on which Kaseya is installed does not send out emails
Server performance / SQL broker
SQL logs are flooded with "Error: 28005, Severity:16, State:2."
SQL transaction logs are getting very large
Statement on Flash Player dependencies in Kaseya VSA
System module > User Roles > Access Rights throws an error for "kapps" database.
The Kaseya Agent Icon (.ico) is not updating properly in System Tray.
The Oscar Procedure 'dbo.ProcedureName' reached its batch duration limit with additional records remaining to be removed.
Unable to delete a VSA user from Kaseya
Users being logged out every X minutes
Using Internet Explorer, you are unable to log into the VSA and get error: “Cookies are required for logon. Please enable cookies, then refresh this page before proceeding.”
Using Kaseya Support gatherlogs utility
VSA Backup, Recovery and Standby Strategies
VSA Central Storage Threshold Exceeded
VSA Overloaded Message
What database mode does Kaseya use and why?
What is Max Degree of Parallelism on the PerfTest.asp page?
What is my Customer ID and where do i find it?
What is the *SanitizeInput* user in our System Log?
What logs can I use to determine who made a change to a machine?