Kaseya Support Knowledgebase
Articles related to the Kaseya Backup Module powered by Acronis.
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Recovery Guide - Universal Restore
Recovery of Acronis backup fails with "Failed to get backup URIs from archive"
Resolving “orphaned” offsite synthetic full backups
Restore backup to a 2008 Domain Controller with authoritative restore
Restoring backup image to Hyper-V virtual machine
Restoring to M.2/NVMe drive using Acronis 11.7 & WinPE bootable media
Returning backup licenses from offline agents
Schedule Volumes page does not contain correct disk layout
Support for Advanced Format (4K-sector) hard disks
Synthetic backup failed - ERROR! Unable to open source archive
Synthetic full backups appear to be "hung" or stuck at 95% estimated completion
This machine does not have enough local hard drive space to copy backups sets for a synthetic full backup
Troubleshooting backup failure
Troubleshooting CD Recovery
Troubleshooting Explore Volumes
Troubleshooting Image to VM conversion
Troubleshooting Universal Restore
Unable to restore MBR from Acronis backup image - system will not boot
Unable to restore to RAID disk - each physical RAID disk unit appears as a seperate disk when selecting the destination disk
Universal restore fails with "File 'restore_aw_assistant.exe', that is required for installation of device ..."
Unscheduled Full backup runs after previous backup attempt using "Backup Now" button was skipped
Using BUDR/KBU Synthetic Local Consolidation
Verify Backup task hangs after scheduled backup job
Verify fails with "Insufficient system resources exist to complete the requested service"
Verify or recovery of backup fails
WARNING: Unable to find the archive index. Assuming archive index is the same as the file index.
What are the options and guidelines for backing up SQL, Exchange?
What do I do when backup fails with error "Backup failed - Command line parameters are incorrect or incomplete"?
When running a image location check for about 60 computer at the same time, 75% return "Bad Path" while other succeed.
When running an image location check for about 60 computers at the same time, all with the same UNC path, why do 75% return "Bad Path" while others succeed?