Modules
Sign in
New Request

How can I remove the Badge Icon on my Agent?

Question

How can I remove the Badge Icon on my Agent?

Answer

To remove the badge icon, please navigate to Agent -> Edit profile -> click on the checkbox of that agent -> Icon badge -> click on change -> remove badge -> click on update.

If you would like to clear the note then click on Clear Note if needed.
Option "Clear" would clear the badge and note both.

 

kb.png

Have more questions?

Contact us

Was this article helpful?
0 out of 0 found this helpful

Provide feedback for the Documentation team!

Browse this section