I need a view for ALL Agents. How can I create this?

QUESTION

How can I create a view for ALL Agents?

RESOLUTION

There is not a system built-in view for ALL agents in the VSA. Depending on the customer requirements, the use of a view for ALL agents might be needed.

 

To create a view for All Agents just click on "new' by the view tab and then select the option "Set machine ID" with the "*" (star) wildcard. Finally, save it with the desired name. This will create a view that includes ALL agents. 

 

 

 

 
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