Does Kaseya support Anti-Virus software installed on the Kaseya Application Server and/or SQL Server?

Question: Does Kaseya support Anti-Virus software installed on the Kaseya Application Server and/or SQL Server?

Answer: Kaseya does support AV so long as exclusions are set appropriately on the Kaseya folder and SQL files. The technical details are as follows:

 "Disable or uninstall any Anti-Virus that may be running on the new server during the upgrade process. Anti-Virus can interfere with the installation of Kaseya as it can block and/or lock files during the installation process. After the installation of Kaseya, we recommend setting exclusions for the entire Kaseya directory (typically C:\Kaseya)."

 

Was this article helpful?
1 out of 1 found this helpful
Have more questions? Contact us