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Does Kaseya support Anti-Virus software installed on the Kaseya Application Server and/or SQL Server?

Question: 

Does Kaseya support Anti-Virus software installed on the Kaseya Application Server and/or SQL Server?

 

Answer: 

Kaseya does support AV so longs exclusions are set appropriately on the Kaseya folder and SQL files. The technical details are as follows:

 

Kaseya Application: https://helpdesk.kaseya.com/entries/104562623-R9-Install-Upgrade-Checklist

 

"Disable or uninstall any anti-virus that may be running on the new server during the upgrade process. Anti-virus can interfere with the installation of Kaseya as it can block and/or lock files during the installation process. After the installation of Kaseya we recommend to set exclusions for the entire Kaseya directory (typically C:\Kaseya)."

 

SQL Server: https://support.microsoft.com/en-us/kb/309422

We do support AV so longs exclusions are set appropriately on the Kaseya folder and SQL files. The technical details are as follows:
Kaseya Application: https://helpdesk.kaseya.com/entries/104562623-R9-Install-Upgrade-Checklist
"Disable or uninstall any anti-virus that may be running on the new server during the upgrade process. Anti-virus can interfere with the installation of Kaseya as it can block and/or lock files during the installation process. After the installation of Kaseya we recommend to set exclusions for the entire Kaseya directory (typically C:\Kaseya)."
SQL Server: https://support.microsoft.com/en-us/kb/309422

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