Question: Does Kaseya support Anti-Virus software installed on the Kaseya Application Server and/or SQL Server?
Answer: Kaseya does support AV so long as exclusions are set appropriately on the Kaseya folder and SQL files. The technical details are as follows:
- Kaseya Application: http://help.kaseya.com/WebHelp/EN/VSA/9050000/reqs/index.asp#11465.htm
"Disable or uninstall any Anti-Virus that may be running on the new server during the upgrade process. Anti-Virus can interfere with the installation of Kaseya as it can block and/or lock files during the installation process. After the installation of Kaseya, we recommend setting exclusions for the entire Kaseya directory (typically C:\Kaseya)."
- SQL Server: https://support.microsoft.com/en-us/kb/309422