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Unable to install Linux Agent

 

Problem 

Unable to install Linux agent , got this error : "Version mismatch in required libraries. Run "yum update" before installing.."

2015-03-03_1812.png

 

 

Cause

The  highlighted error as shown from the above image  is referring to a log entry advising you as the end user to run yum update.

If the x86_64 version of a required library is older than the one in the i686 version in the repository, then we'll get the "Protected multilib version" mismatch error. we choose to log this as a failed install and write the following in the logVersion mismatch in required libraries. Run "yum update" before installing..

 

Solution  

We do not currently provide an rpm to install the Kaseya Agent. All Linux based agent installs are done by using the KcsSetup.sh

For further info on supported Linux Operation Systems please check  this link

Steps on how to install Linux using the kaseya package please refer to this link 

 

 

Applies to All VSA version

 

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