Issue: I have some users that don't have the Master role assigned to them and with their current role they cannot see the Agent > Screen Recordings page. How can this be fixed?
Cause: The necessary access rights are probably not assigned to the User Role in question.
Resolution: Make sure the following access rights are enabled for the non-master role. This can be set via System module > User Roles page:
- Agent > Agents > Storage Logs:
- System > Storage > Log Types > Agent Logs
- System > Storage > File Types > Screen Recording
Applies to: VSA 9.4.