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False Offsite Replication alerts received after changing Offsite Server connection details

Problem

An Offsite Alert is configured for a Local Server.

The IP address or DNS name of the Offsite Server has been changed.

Replication is working, but VSA is generating false alerts stating that Local Server has failed to connect to Offsite Server.

 

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Cause

If IP address or DNS name of the Offsite Server changes, it does not automatically update the Offsite Alert

Solution

If the IP address or the DNS name of the Offsite Server has changed recently then please follow the below steps:

 - go to Backup>Offsite Alerts page 

- select the affected Local Server agent 
- reapply desired alert configuration

Applies To

 

Version 6.5 and later

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