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Acronis Clean-up Utilities

Question

Sometimes the Kaseya Backup client installation fails due to presence of previous Acronis software installation or earlier failed installation attempt. How can the components be cleanly removed?

 

Answer

If Acronis TrueImage Echo (v9.x) was previously installed, use this tool - http://kb.acronis.com/content/4117

If Acronis Backup and Recovery 10 was previously installed, use this tool - http://kb.acronis.com/content/6177

If Acronis Backup and Recovery 11 was previously installed, use this tool - http://kb.acronis.com/content/24952

If Acronis Backup and Recovery 11.5 was previously installed, use this tool - https://kb.acronis.com/content/35521

Applies to

Kaseya VSA (Backup module) - all versions

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