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How to ensure replication data is not lost during hardware changes on Offsite Server

Question

  • an Offsite Server requires hardware changes, operating system reinstall, or needs to be moved to another computer
  • how can this be achieved without losing replication data, and without having to "re-seed" replication?

Answer

Ensure the following: -

1) the Offsite Server "Directory Path" does not change, and all the existing replicated data is still present

2) the machine still checks in as the same agent account. If operating system is rebuilt, install the agent from Agent > Install Agents > Create page (click on agent ID to download account specific install package)

Applies to

Kaseya VSA (Backup module) - all versions

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