Live Connect File Manager fix for Internet Explorer


Error appears when clicking on File Manager in Live Connect




Fixes "FailedToCreateAdapter" error in Kaseya 6.3 and later when trying to use Live Connect > File Manager from Internet Explorer.

Extract FileManagerX63.dll to the following location on the "browser" computer (the computer you are logging on to Kaseya from): -

  • Windows Vista/2008 and above - C:\Users\[username]\AppData\Local\Kaseya\PluginManager\IE
  • Windows XP/2003 - C:\Documents and Settings\[UserName]\Local Settings\Kaseya\PluginManager\IE

This fix has be tested on VSA versions 6.3, 6.5, 7.0, 8.0  



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