How to start Kaseya Live Connect (KLC)
KLC can be started from any page in the Kaseya VSA web interface where Agent status icon is displayed. The application launches in a new browser tab.
Kaseya v7.0 and later - hover over the agent icon and click "Live Connect" button from the Quickview pop-up interface, or by holding the Ctrl key and clicking the agent icon.
VSA 7.0 and higher