We are expanding the two-way sync feature which involves a deep integration with IT Glue and BMS. Users will now be able to retrieve IT Glue information within the same BMS window.
- Set up two-way sync BMS integration in IT Glue
Set up Integration with IT Glue from BMS
- Navigate to Admin > My Company > IT Glue Settings.
- Enable-IT Glue Integration: Select Yes, enter Subdomain details, and save the setup.
- Under Subdomain text box, enter your IT Glue domain details and choose your server.
- Each IT Glue account has its own unique URL that is generally in the format of https://mycompany.itglue.com or https://mycompany.eu.itglue.com.
- The first part of the URL (mycompany) is called the subdomain.
Confirm the Integration
- Navigate to Home > My Settings. You should see a new tab called Integrations and it should say Connected. Refer here for steps to reconnect.