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BMS-IT Glue Integration | IT Glue panel in BMS shows red color

Question: Why does my IT Glue panel show red color?
 
 
 
Answer: A successful connection of IT Glue with BMS will show a grey color panel. If it's red, the connection is not established successfully. The connection can be relinked in two different ways.
 
Click on the red IT Glue icon. It will provide you with a pop-up to authenticate your login.
OR
Navigate to Home > Settings > My Settings >Integrations > Connect.
 
 
 
 
 
The authentication window will be as follows.
 
 
 
 
The icon will now show Grey in color and connection can be confirmed in Profile settings.

 

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