Error when trying to delete a desk:  An object name must be provided in order for me to locate proper meta object

PROBLEM

Error when trying to delete a desk:  An object name must be provided in order for me to locate proper meta object

CAUSE

The error indicates that there were still tickets that were associated with this desk.

RESOLUTION 

Please do the following steps: 
1. Check and delete all the tickets: 
Navigate to Service Desk > Operation >Search All and filter it by the desk. Delete all the tickets from the desk that you were trying to remove.
2. Remove the desk: 
Navigate to Service Desk >  Desk Configuration > Desk Definition > Service Desk. Select the desk and delete it.

 

 

 

 

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