I changed my email but the old email is still displayed after I did a re-sync. How do I change it to the new email ?
We have a workaround that will change the email address after a re-sync
1. Log-in to your AD instance and search for the user
2. Delete the user
3. Re-Sync with your AD on Mobility
4. Create a new user and apply the proper settings
5. Once the new user has been created, search for the user again and right-click "Properties"
6. Input the new email
7. Go to "Member Of" and make sure that you add the user to one of the EMM Security policies
8. Re-synce with AD again on the Mobility module.