Web Clip Profile does not apply to device.

Problem: If your Web Clip Profile includes an ampersand (&) symbol, the Web Clip may not appear on the device.

For example, this Web Clip URL will fail to appear on the device:


Solution: To address this, simply replace the & with the URL encoded value of %26 or &.

For example, enter the Web Clip URL as: 



When the profile is saved and applied to the iOS device, the webclip should successfully appear on the device. If it doesn't, please contact Kaseya Support via this link.


For reference: http://help.kaseya.com/webhelp/EN/Mobility/9040000/#30893.htm


Applies to: Kaseya VSA 9.3, 9.4, 9.5.

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