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I have accidentally deleted some or all tickets from my service desk, is there a way to get them back?

Question:

I have accidentally deleted some or all of my tickets from my service desk, is there a way to get them back?

Solution:

When you delete the tickets from service desk, these tickets are deleted from the database as well. So the only and the safest option to get these tickets back in your service desk is by restoring your database to a backup that you had created before the deletion of these tickets.

Applies to:

SD on all kaseya version

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