Question
How to Limit Access for SD Technicians that has both VSA Admin and SD Role type assign in User Role , where they can only view
several Modules and Ticketing page only ?
Answer
Go to System > User Security > User Roles
Select the SD Technician User role in the middle pane
Click on the Access Rights tab button
Click on the Expand All button
Uncheck the Modules that you do now want to grant access
Click OK
Applies to
Service Desk
All VSA Versions