QUESTION
How do I collect Kaseya Data Backup Logs
ANSWER
Please go to the page below and at the end of the Agent Name Alt+LeftClick
> Data Backup > Backup > Status
- What you will then see is an 'uploading logs' status in a pop up - When it is finished you will have a link to download the logs - it will download the following zip file
KOBAgentLogs.zip
- If the agent is backing up to a Private Storage Server we will also need the log below - This is the agent default install directory
C:\Program Files (x86)\Kaseya\<serverguid>\PrivateStorage.log
APPLIES TO
Kaseya VSA, KOB, Kaseya Online Backup, KDB, Kaseya Data Backup