Sandboxing Feature Guide

1. Overview

Sandbox is a feature in Graphus that allows end-users to scan and analyze suspicious attachments and URLs present in an email. 

2. Setup

The setup for this feature can be performed by an admin on the Graphus portal. Refer to these below steps for the setup:

    1. Log in to the Graphus portal, navigate to the settings page (https://cloud.graph.us/settings).
    2. Click the Sandboxing button to ON.

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    3. Scroll down to the end of the page and click the Save Changes button.

3. How does this feature work

This feature will work for the organization, for which the Sandbox is enabled. You can use this feature on these below three pages:

  • Quarantine:

    1. Go to the Quarantine page (https://cloud.graph.us/quarantinedAlerts).
    2. Select an Alert and click on investigate.

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    3. On the Message Details pane, click the Sandbox submission. You can see the Sandbox Scan submission details below once the Sandbox Scan is successfully submitted.

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    4. Click the Sandbox Scan result to retrieve the results of the scan after some time. You can see the Sandbox Scan results details below once the Sandbox Scan result is successfully retrieved.

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  • Employee Shield:
    1. Go to the Employee Shield page (https://cloud.graph.us/threatAlerts).
    2. Select an Alert and click on investigate.

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    3. On the Message Details pane, click Sandbox submission. You can see the Sandbox Scan submission details below once the Sandbox Scan is successfully submitted.

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    4. Click the sandbox scan result to retrieve the results of the scan after some time. You can see the Sandbox Scan results details below once the Sandbox Scan result is successfully retrieved.

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  • Phish 911 Emails:
    1. Go to the Phish 911 page (https://cloud.graph.us/phishingReport).
    2. Select an Alert and click on investigate.

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    3. On the Message Details pane, click Sandbox submission. You can see the Sandbox Scan submission details below once the Sandbox Scan is successfully submitted.

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    4. Click the sandbox scan result to retrieve the results of the scan after some time. You can see the Sandbox Scan results details below once the Sandbox Scan result is successfully retrieved.

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