This error occurs when required post-installation steps related to granting access were not completed successfully.
Please ensure you have completed all the steps in the installation and configuration settings, which are detailed in the following article: installation and configuration instructions .
Why do I get an error loading (rendering) Spanning Backup for Salesforce?
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- How to assign custom roles and permissions in Spanning Backup for Salesforce?
- How do I install and configure Spanning Backup for Salesforce?
- Can I set the time when the automated backup starts?
- Why can't I access Spanning Backup for Salesforce?
- Can I download a CSV of the activity and settings histories from my Spanning Backup for Salesforce account?
- How do I cancel my service?
- How does Spanning Backup for Salesforce handle encrypted data?
- How do I upgrade Spanning Backup to the newest version?
- Why am I seeing a MethodNotAllowedError message?
- Why do I get an error loading (rendering) Spanning Backup for Salesforce?
- See more