QUESTION:
How to completely remove VSA from the KServer?
ANSWER:
Follow below steps to uninstall VSA from the server:
- Open Control Panel and uninstall every single application that begins with Kaseya
- Reboot and then delete the Kaseya folder
C:\Kaseya
C:\programdata\kaseya\
- Open regedit and look for any kaseya folders and delete those
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\
HKEY_LOCAL_MACHINE\SOFTWARE\Kaseya
- Open SQL Server and delete the ksubscribers database
This will completely remove the application. Everything will be gone so please create backups if you want to restore at some point.