When Using the Kaseya Reporting Services engine, Charts are not Displayed Correctly.

Problem: When using the Kaseya Reporting Services engine, charts don't display correctly, no 3D / values, etc. I.e.:


Cause: This is happens with the Kaseya Reporting Services engine, but not with SSRS. You can confirm which reporting engine is in use via "System module > Configure page":


Workaround: Switch to SSRS to get charts to show in 3D and display values, etc. Example:


Note: You can follow this guide to get SSRS configured; if you run into any issues after configuring this where reports don't load / error out, please contact Kaseya Support

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