Executive Summary Report Failing with a 401 Error

Problem

Executive Summary reports fail with the following error "The remote server returned an error: (401)". If you open the diagnostic file, it will look this this:Executive_Summary_401.PNG

 

Solution

1- Go to system tab > Configure page

2- Scroll towards the bottom of the page and click on the gray button "Change Reporting Config"

3- Once the window opens, under the field "Report URL Base", please change the value to: http://localhost/

 

Exec_Summary_401_Solution.PNG

Have more questions?

Contact us

Was this article helpful?
2 out of 2 found this helpful

Provide feedback for the Documentation team!

Browse this section