Issue: Running reports in the VSA fails with error:
There was an error during the render phase of the report generation. There was an error generating the document <Report Name> There was an error generating the document PC Inventory Report The remote name could not be resolved: 'kserver'.
Cause: This is happening because your server name is not set properly via System > Server Management > Configure page.
Resolution/Workaround: Try setting your server name next to the "Change external name / IP address of the Server:" option as shown on the image above. If the issue continues to appear, please contact our support team.