I am unable to discover interface Traffic, Utilization, or Packets In/Out metrics.
By default, our interface signature will attempt to discover these interface metrics using the 64-bit counter version if the interfaces' reported ifSpeed (.126.96.36.199.188.8.131.52.1.5) is greater than 20,000,000 bits/second (or 650,000,000 for packet metrics).
"For interfaces that operate faster than 20,000,000 bits/second, and slower than 650,000,000 bits/second, 32-bit packet counters MUST be used and 64-bit octet counters MUST be used. For interfaces that operate at 650,000,000 bits/second or faster, 64-bit packet counters AND 64-bit octet counters MUST be used."
Make sure the device's SNMP agent is configured to report the 64-bit counters. They can be found under the OID table '.184.108.40.206.220.127.116.11.1.1'.
However, some devices may support interface speeds > 20,000,000, but may not expose or support the 64-bit counters found under '.18.104.22.168.22.214.171.124.1.1'.
- Download the custom signature attached to this KB
- Place the signature on the BVE server under <TRAVERSE_HOME>/plugin/monitors
- Log into the web UI as 'superuser' or admin level user
- Navigate to the SUPERUSER > HEALTH page
- Left-click on the gear icon (under the Action column) for the BVE server
- Repeat step 5 for all other server entries
The signature will allow discovery of the Traffic, Util, and Packets (limited to routers) In/Out metrics for all interface types. The interface must be administratively up and operationally up to discover these metrics.
NOTE: It is very likely that interfaces that support ifSpeeds > 20,000,000 with a lot of traffic to result in these 32-bit counters to roll over (reset to '0') frequently. This may lead to an 'unknown' severity at the time of roll over.
All version of Traverse