Follow

Troubleshooting: Unable to authenticate with LDAP

Problem:
Unable to authenticate with LDAP using the ldap_auth.pl plugin

Next Steps:
1. Please run ldap_auth.pl from the command line and share the output with us

WIndows:
    ldap_auth.pl  --server 10.68.67.120 --user A_USER --password A_PASSWORD

2. Please zip and attach the file <TRAVERSE_HOME>\plugin\auth\ldap_auth.pl

3. Please zip and attach the file <TRAVERSE_HOME>\etc\emerald.xml 

4. Share a screenshot with the configuration on the LDAP server

Do not attach any information here. Please attach the information on the Support ticket.

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

0 Comments

Article is closed for comments.