Traverse: Cannot re-install DGE / DGE extension


If you are trying to re-install your DGE / DGE extension and you encounter this issue:




1. Optionally reboot the computer
2. Check Traverse is not listed under "Programs and Features"
3. Move any older folders (specified at the time of prior installation) to another location (e.g. c:\temp)
4. From File Explorer, navigate to 'C:\Program Files (x86)'
5. Make sure hidden files are showing (Show hidden files - attribution Microsoft) 
6. Remove the hidden folders 'C:\Program Files (x86)\Zero G Registry' and 'Old installation path\Zero G Registry'.  

7. Run the installer again


Toi all version of Traverse


Have more questions?

Contact us

Was this article helpful?
2 out of 2 found this helpful

Provide feedback for the Documentation team!

Browse this section