PROBLEM:
Action profile applied to traps (messages in general) does not generate email alerts (notifications) for all traps
CAUSE:
The action profile is not configured appropriately to trigger for message events.
RESOLUTION:
For action profiles for traps, the field 'If this test stays in the trigger state, repeat this action every (0 = never): ' must be set to 1. We recommend that such an action be created and configured exclusively for events and not shared with tests as well (as you may not want such frequent repeat notifications for tests).
APPLIES TO:
All versions of Traverse
REFERENCE:
None