Troubleshooting: Unable to setup web url transaction test

PROBLEM:

Unable to setup web url transaction test

 

CAUSE:

In the below example, assume that a deepweb URL transaction script for the URL www.kaseya.com is failing.

The issue may be on account of DNS name resolution.

 

RESOLUTION:

From the DOS command prompt on the BVE, please run

nslookup www.kaseya.com

The results should be similar to the below. If not, please make correct the DNS server as appropriate and try setting up the script again.

C:\Users\piyush.mehta>nslookup www.kaseya.com
Server: nnnn.kaseya.com
Address: 10.n.n.n

Non-authoritative answer:
Name: www.kaseya.com
Address: 212.54.132.20

APPLIES TO:

All versions of Traverse

 

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