Traverse: Installer User Interface Mode not working

PROBLEM
Installer GUI not working under Windows 2003. 2008, 2012

Installer_Error_Screen.JPG


CAUSE
Compatibility mode or special characters in user name of logged in user

 

RESOLUTION
If compatibility mode doesn't work as per: https://kaseya.zendesk.com/entries/89157528

 

Please verify there is not special character (as in the screenshot)

Installer Error Screen2.JPG 

If any especial characters are there, the installation will fail, please try a different user (e.g administrator)

 

APPLIES TO
All Traverse versions on WIndows

REFERENCE 
http://blog.lopau.com/fix-installer-user-interface-mode-not-supported/

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Contact us