1. Kaseya
  2. Traverse
  3. Traverse

Some admin features are not available for certain devices.

QUESTION

You wish to create an Advanced Test for a device but the feature is not available.

 

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RESOLUTION #1

Certain operations , such as creating tests, require being represented into the department. You may do so by navigating to

Administration --> Department --> click on the Users link for the department where the device resides --> and click on the Represent link for a reference user.

 

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When represented as a user in the Department the option to 'Create New Advanced Tests' is available.

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RESOLUTION #2


The admin options will also be available when logged in directly as a user in the department.

 

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APPLIES TO 

All versions of Traverse

REFERENCE

None

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