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FQDN is not resolved to device IP Address

Question

When adding a new device by using the Fully Qualified Domain Name, the FQDN is not resolved to the device IP Address. How can the device be added in this scenario?

 

FQDN.png

 

Answer

Check the box 'Do Not Validate/Resolve Device Address'. This will allow the entry of a FQDN that will be resolvable at the remote location (by the DGEx) during monitoring.

This does not impact monitoring of the device in any way.

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