Traverse installation/upgrade issues

PROBLEM:

Traverse install or upgrade did not complete successfully.

 

RESOLUTION:

From the affected systems, would you please zip and attach the <TRAVERSE_HOME>\Kaseya_Traverse_InstallLog.log directory from each of the affected systems?

Also, would you please check if Anti-Virus software is running on the systems? If so, please disable it until after the upgrade is completed.

 

APPLIES TO:

All versions of Traverse

 

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