How To: Restart Kaseya

This article will explain how to properly shut down and restart Kaseya manually.

Shutting Down

To properly shut down Kaseya, stop all of these services in order:

1. ASP.NET State Service
2. All of the Kaseya services starting from the top service to the bottom as it appears in services.msc (except the Kaseya Agent Service)
3. World Wide Web Publishing Service
4. SQL SERVER (<NAME_OF_KASEYA_SQL_INSTANCE>)

Starting Up

To properly start Kaseya, start all of these services in order:

1. SQL SERVER (<NAME_OF_KASEYA_SQL_INSTANCE>)
2. World Wide Web Publishing Service
3. ASP.NET State Service
4. All of the Kaseya services starting from the bottom service to the top as it appears in services.msc (except the Kaseya Agent Service)

These lists assume that the SQL database is installed on the KServer. If the KServer and SQL Server are on seperate machines, then the order is the same but you will need to shut down the SQL SERVER (<NAME_OF_KASEYA_SQL_INSTANCE>) service on the SQL Server.

Applicable To

All On-Premise Kaseya installations