When trying to perform certain actions in the GUI of KAV on the client machine, you are prompted to enter a password. These operations may include uninstalling the client, deleting files or changing the settings
This is by design. As a security feature to stop malware or users from modifying the settings or configuration of the KAV client, certain operations require the entry of a password.
WORKAROUND / SOLUTION
1. Log in to Kaseya
2. Go to the Anti-Virus Tab -> Machines page
3. Click on the machine in question, and on the right hand pane, you will see the "Uninstall Password" field. This is the password that you will need to enter in the GUI.