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Error in Server Response - /ksccontrollers/KAV/AMInstall.rails

Issue

When trying to install KAM on an endpoint, you receive an "Error in Server Response" for AMInstall.rails

 

Cause

What causes the error is the c:\Windows\Temp\ folder being filled up with tmpxxxx.tmp files.

aminstall.jpg

This is confirmed with the following Microsoft KB http://msdn.microsoft.com/en-us/library/vstudio/system.io.path.gettempfilename(v=vs.100).aspx

 

Resolution

Logon to your Kaseay Server and go to <partition_id>:\Windows\Temp\  and remove the tmpxxxx.tmp files, make sure that the amount is below 65535.

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