Question:
How do I use the Diagnostic Tool for MBAM?
Answer:
MBAM-Check is a diagnostic tool made by Malwarebytes to help check for installation or configuration issues with Malwarebytes Anti-Malware:
http://data-cdn.mbamupdates.com/tools/mbam-check-1.10.0.1000.exe
A log called CheckResults.txt will be saved on the Desktop. Please attach the text file when submitting a Support Ticket.