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Files still get detected even though Exclusions where added


Problem: Files get detected during a Scan even though you added the file on the Exclusion(s) via the profile.


Cause: The profile did not properly get assigned to the machine

Resolution: If you added the exclusion(s) to the profile and assigned the profile to the machine, login to the machine and open the Malwarebytes' UI and confirm if the exclusion(s) was indeed added by the profile. If the exclusion(s) is not there, please re-assign the profile again.


If you continue to have issues, please create a Support Ticket

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