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9.3 KAV/KAM Exclusions/Trusted Apps

The following list of exclusions and trusted apps is recommended to make sure KAV,KAM, and the Kaseya Agent function appropriately:

Exclusions:

  • <agent working directory>
  • C:\Program Files\Kaseya\
  • C:\Program Files (x86)\Kaseya\
  • C:\Program Files\Kaseya Remote Control\
  • C:\Program Files (x86)\Kaseya Remote Control\
  • C:\ProgramData\Kaseya\
  • C:\ProgramData\KLC\

 

The agent working directory, by default, is c:\kworking\ but may have been changed by your VSA administrator. Please review this before setting exclusions.

 

Trusted Apps:

  • <agent install directory>\AgentMon.exe.exe
  • <agent install directory>\KaseyaRemoteControlHost.exe
  • <agent install directory>\KaUsrTsk.exe
  • <agent install directory>\DLLRunner32.exe
  • <agent install directory>\DLLRunner64.exe
  • <agent install directory>\curl.exe
  • <agent install directory>\Kaseya.AgentEndpoint.exe
  • <agent install directory>\KDLLHost.exe
  • <agent install directory>\kGetELMg64.exe
  • <agent install directory>\KPrtPng.exe
  • <agent install directory>\Endpoint\KaseyaEndpoint.exe
  • <agent install directory>\Endpoint\KaseyaRemoteControlHost.exe
  • <agent install directory>\Endpoint\KaseyaCommandShellProxy.exe
  • <agent install directory>\Endpoint\KaseyaTaskRunnerx64.exe
  • <agent install directory>\Endpoint\KaseyaTaskRunnerx86.exe

The agent install directory is where the Kaseya agent installs. Typically it is installed on C:\Program Files\Kaseya\<SERVER_GUID> where <SERVER_GUID> is a unique identifier to your VSA. If 64-bit, the install directory will be C:\Program Files (x86)\Kaseya\<SERVER_GUID>.

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