Question
How do I get Complete memory dump ?
Answer
After the installation of a KAV, Windows may stop unexpectedly and error message may appear on a blue screen. There might be a conflict either with your computer software or with some drivers and KAV.
To get the complete memory dump, follow the steps below.
- How to get a complete memory dump if Windows 8 returns a stop error
- How to get a complete memory dump if Windows 7 returns a stop error
- How to get a complete memory dump if Windows Vista returns a stop error
- How to get a complete memory dump if Windows XP returns a stop error
- How to get a complete memory dump if Windows 7 stops responding
- How to get a complete memory dump if Windows Vista stops responding
- How to get a complete memory dump if Windows XP stops responding
Zip the file and create a Support Ticket so we can send it over to Kaspesky for analysis.
When collecting the dumps, please make sure that you also collect the following logs:
GSI Report: http://support.kaspersky.com/general/dumps/3632#block1
Traces: https://kaseya.zendesk.com/entries/102736643-How-To-Collect-Applica...