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How to disable Remote Control for a VSA User

Question

Can I disable Kaseya Remote Control (KRC) for a VSA admin user?

Answer

There is no specific configuration option to disable KRC, but it may be achieved by changing the User Role as follows: -

1) go to System > User Security > User Roles 
2) click "Set Role Access Rights" button 
3) de-select the following menu options 
- Live Connect 
- Quick View > Quick Launch Functions 
- Remote Control

Applies to

Kaseya VSA - v7.0 and later

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