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Send message does not display on windows 8 machines.

Symptom

The “SendMessage” Step is a very valuable tool in notifying user of pending changes. However This doesn't seem to work on windows 8 machines.

 

Cause

For the messages to be displayed “KaUsrTsk.exe” must be running. However this process does not run when windows 8 is running in the “Metro” interface.

 

Resolution

For the “SendMessage” to be displayed on the endpoint the “KaUsrTsk.exe” process must be running and Windows 8 must be at the desktop. The “SendMessage” is unable to be displayed over the metro interface.

 

Affected  versions

6.3,6.5,7,8,+

Windows 8

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