Why can't I see the latest Microsoft Surface Pro firmware update on Kaseya ?

Question

When I run Windows Update on the machine I see the latest MS Surface Pro firmware update, but when I run a patch scan on the endpoint, I don't see the firmware update on the Patch Management Module. 

 

Answer

If the firmware update is not available on the Microsoft Update Catalog, then the patch will not be available on the Patch Management module. To confirm this, please run the following URL on any Internet Explorer web browser

http://catalog.update.microsoft.com/v7/site/Home.aspx

 

 

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